Customer Reviews & Ratings

Certified Transmission invites you to read the customer reviews & check rating scores for the services & repair done at our family-owned transmission repair shop in Gladstone. We hope that when "best transmission shops near me" or "best auto mechanic near me" is searched on websites like Google, Yahoo, or Yelp, Certified Transmission will be found to have the best customer ratings and reviews than any of the other transmission repair shops in Gladstone. Please feel free to schedule an appointment at any time using our online form.

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  • Total Reviews:
  • 13
  • Customer Service:
  • 4.9
  • Shop Cleanliness:
  • 4.9
  • Repair Timliness:
  • 4.8
  • Cost Estimate:
  • 4.9
  • Would Recommend:
  • 4.9
  • Overall Rating:
  • 4.9
  • I am a repeat customer of Certified Transmission and always appreciate your professionalism, exceptional automotive technicians and business ethics - Certified truly offers a superior product and customer service. I hope I don't have to have another transmission replaced, but if I do I will continue to be a very happy repeat customer!

    Susan Hampton
    Gladstone MO
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  • I just wanted to say how very pleased I was with the service I received from Greg Harris at Certified Transmission in Gladstone. I took my 2007 Chevy Impala to get a 2nd opinion and quote after my dealer told me that I needed a new transmission. The answers and reasons given for my issue were much better explained and diagnosed at Certified Transmission. Not only did I feel more comfortable having them work on it for this reason alone, but their price was much better and the warranty was two years longer than the dealer. The warranty is 5yrs/100,000 miles and transferable! Greg made sure that my family had transportation for the time our car was in the shop. Which was a very big Blessing! I have had my car back for a little over a week and it is running great! The service I received was quality I felt like I was in the loop as other items that needed to be fixed were discovered. I highly recommend anyone experiencing transmission issues take their car to this shop.

    Greg Waddle
    Atchison KS
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  • Having a transmission go out on a vehicle is an unpleasant and scary experience, but Greg was so pleasant and professional, walking me through the whole process and constantly updating me. The vehicle shifts better than it ever did before. I am confident in the work that Certified has done, and the customer service is exceptional and honest. I highly recommend their work for your transmission problems. Thank you Greg and Steve, and technicians at Certified in Gladstone.

    Tina Jacobson
    Kansas City MO
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  • Matt was great, he gave me the power back in my 1998 Jeep and it was not even a transmission problem. He couldn't find why it was not shifting into second properly but a test drive with me and my explanation that I recently had it in for a tune up led him to do more digging and found the throttle cable was not hooked up properly. A quick fix and my Jeep was back to its old self. He treated me like I was the only customer in the shop. He was extremely knowledgeable and helpful. Certified Transmission in Gladstone is the only place I will take my Jeep for any other transmission related services.

    Kay Stefankiewicz
    Platte City MO
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  • Joshua is excellent at listening to your concerns, and knows customer service. Joshua is a valuable asset to the company, and I would recommend his shop to others. They fixed my car correctly and in a timely manner. Awesome job, and thanks to everyone there.

    Rhonda Sprang
    Overland Park KS
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  • My truck was finished a lot faster then I expected. They done a good job and the truck seems to be shifting alright. I would recommend Certified to any one who is having transmission problems. Thank your polite employees for treating me like they cared.

    Bob Robison
    Gladstone MO
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  • I will recommend this company to anyone who needs a new transmission. The price was good, the service is excellent. Car runs great.

    Janet Smith
    Kansas City MO
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  • Jenny Rogers talks about having a new remanufactured transmission installed at Certified Transmission shop in Gladstone.

    Jenny R.
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  • Morgan Rainey talks about the new fully rebuilt transmission for an Isuzu Trooper at the Certified Transmission shop in Gladstone Missouri.

    Morgan Rainey
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  • I brought in my Ford 500 for the 120,000 mile transmission change. I believe Daniel did the work. He completed it in a timely manner while I waited. Great service, friendly people. Will gladly use them again.

    Joe Grysban
    KANSAS CITY Missouri
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