Matt was great, he gave me the power back in my 1998 Jeep and it was not even a transmission problem. He couldn't find why it was not shifting into second properly but a test drive with me and my explanation that I recently had it in for a tune up led him to do more digging and found the throttle cable was not hooked up properly. A quick fix and my Jeep was back to its old self. He treated me like I was the only customer in the shop. He was extremely knowledgeable and helpful. Certified Transmission in Gladstone is the only place I will take my Jeep for any other transmission related services.